Hii7's Terms and Conditions

Hii7 is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions (hereinafter referred to as the "Terms") constitute a legally binding agreement between hii7 and all registered members of the platform.

Hii7 reserves the right to change, amend, or update these Terms at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

• These Terms are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
• An internet connection and an active account are required to use the hii7 platform.
• Hii7 operates under an international gaming license and complies with all applicable laws.
• All content, logos, trademarks, and intellectual property on the platform are the exclusive property of hii7.
• You will be notified of any changes to these Terms via your registered email or through the platform.

A valid account is required to play games or place bets on hii7. You must provide accurate and complete information during registration. hii7 reserves the right to close any account created with false or incomplete information, at any time.

As part of the KYC (Know Your Customer) process, hii7 may require verification of your identity, proof of address, and payment method. Withdrawals may be held until this verification is complete.

• Each individual may only open one account. Creating multiple accounts is strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential.
• You may not allow any third party to access or use your account.
• If your account security is compromised, contact hii7 support immediately.
• To update any information provided during registration, please submit a request through our support team.

Hii7 strictly prohibits anyone under the age of 18 from using the platform. During registration, you must confirm that you are at least 18 years old. hii7 may request supporting documents to verify your age at any time.

• You must be 18 years of age or older to register.
• Accounts may not be created from countries or regions where online gaming is prohibited by law.
• You must have full legal capacity to agree to these terms and conditions.
• Professional athletes or sports officials may not place bets on events in which they are involved.

Hii7 supports Mobile Banking, Nagad, Rocket, and bank transfer for deposits and withdrawals. All financial transactions are secured with 256-bit SSL encryption. hii7 does not charge any additional transaction fees, though fees from your payment provider may apply.

Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours. Withdrawals may be delayed if KYC verification is not complete. hii7 may request additional verification for any suspicious transactions.

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• Deposits and withdrawals must be made exclusively through a payment account registered in your own name.
• Using a third party's account for transactions may result in account closure.
• Withdrawal requests can be modified or cancelled before processing begins.
• All wagering requirements must be met before any bonus funds can be withdrawn.

Hii7 regularly offers a variety of bonuses and promotional offers — including welcome bonuses, free spins, reload bonuses, and cashback. Each bonus has its own specific terms, which are detailed in the respective bonus offer description.

• The welcome bonus is for new members only and can be claimed once per account.
• Before withdrawing bonus funds, you must meet the specified wagering multiplier, typically 30–40x.
• Bets must be placed within the specified time limit to meet the wagering requirements.
• Not all games may count equally toward wagering requirements when playing with bonus balance.
• Claiming bonuses through multiple accounts from the same household or device is prohibited.
• Hii7 reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is suspected, the bonus may be cancelled and the account may be subject to investigation.

All types of bets on hii7 — Sports Betting, casino games, and slots — are governed by specific rules. Once a bet is confirmed, it generally cannot be changed or cancelled.

• All bets are accepted subject to sufficient account balance.
• Hii7 reserves the right to correct any odds or payouts that result from a technical error.
• If an event is cancelled or suspended, bets will be settled in accordance with hii7's established policy.
• Any winnings obtained by exploiting a system error or software bug will be voided.
• Maximum betting limits apply individually to each game and event.
• In the event of a disconnection during live betting, the data recorded on hii7's servers shall be considered final.

The following activities are strictly prohibited to ensure the security and integrity of the hii7 platform. Violations may result in account closure and forfeiture of deposited funds.

• Creating or operating multiple accounts.
• Registering or transacting using another person's identity.
• Manipulating or abusing the bonus system.
• Using software, bots, or automation tools to play games.
• Using the platform for money laundering or any other form of illegal financial activity.
• Collusive or coordinated betting with other members.
• Attempting to breach the platform's security systems or encryption.
• Fraudulent payment information or chargeback fraud.

Hii7 may suspend or permanently close an account without prior notice under the circumstances listed below. Likewise, members may also request to close their own account at any time.

• In the event of a breach of any provision of these Terms.
• If fraud or suspicious activity is detected.
• Failure to pass KYC verification or providing false information.
• Accounts inactive for an extended period (over 12 months).
• Upon a member's own request for self-exclusion.

Hii7 places the highest priority on protecting your personal information. We never sell or share collected data with third parties — it is used only to the extent required by law or for platform operations.

• All personal data is protected with 256-bit SSL encryption.
• Your information is used solely for account management, verification, and customer support purposes.
• You may opt out of marketing communications at any time.
• You may request access to, correction of, or deletion of your personal data.

To learn more, visit our Privacy Policy Visit the page.

The hii7 platform is provided on an "as is" basis. hii7 is not directly liable for any loss arising from technical errors, server downtime, or internet connectivity issues. That said, we are always working to ensure platform stability and reliability.

• Hii7 is not liable for any indirect, incidental, or consequential damages.
• Hii7 is not responsible for losses resulting from user error, such as forgotten passwords or device issues.
• Hii7 is not liable for the failure of any third-party payment gateway or service provider.
• Hii7 shall not be held liable for service disruptions caused by force majeure events, including natural disasters, war, or cyberattacks.

Hii7 believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly and provide a range of tools to help you stay in control.

• Set your own deposit limits, betting limits, and session time limits.
• Options for a temporary cool-off period or permanent self-exclusion.
• If signs of gaming addiction are identified, our support team will be available to help.
• Referrals to professional counseling services are available.

To learn more, visit our Responsible Gaming Visit the page.

Any dispute between hii7 and a member will first be addressed through our customer support team. In most cases, a resolution can be provided within 72 hours.

• As a first step, submit a detailed complaint to our support email.
• If the matter is not resolved at the support level, it will be referred to an independent third-party mediator.
• International gaming law will govern the interpretation and application of these Terms.
• Both parties must maintain a cooperative attitude throughout the dispute resolution process.